Situational Intuition

Here I examine the ways in which novice users teach themselves highly complex software with no prior experience, and how the user experience (UX) of such software affects the information-seeking processes of those who are actively trying to use it.

Tarr, S.(2017). Situational Intuition: Hierarchical Modes of User Experience in Human-Computer Interaction. (Doctoral dissertation). Retrieved from https://scholarcommons.sc.edu/etd/4028

User Experience Hierarchy (Tarr 2017)